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- Re: I tried to open my laptop just for the screen to stay bl...

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05-22-2025 03:41 PM
I tried to use my laptop but my screen stays black and my caps lock blinks 5 long times and 3 short times. I really need to fix this due to not having enough money for another
05-24-2025 09:34 AM
Hi @Venus5203,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
HP Laptop - 15-ef1041nr with the 5 long red, 3 short white blink code, which signals a BIOS communication issue: The 5 long red and 3 short white LED blink pattern indicates the Embedded Controller (EC) is unable to reach the BIOS in the expected time frame. This usually points to a firmware-level or hardware initialization issue.
1. Perform a Hard Reset (No Accessories Connected)
- Disconnect the power adapter and remove any USB devices, memory cards, or accessories.
- Press and hold the power button for 15 seconds.
- Reconnect the AC adapter (without battery if removable), and try to turn the laptop on.
2. Try a BIOS Restore.
1) Shut down the computer, keep the charger plugged in
2) Hold down the Windows + B buttons together while the computer is still turned off.
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.
4) Follow the on-screen instructions and click on OK.
I hope this helps.
Take care and have a good day.
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VikramTheGreat
HP Support