I2D HID Driver - Touchpad Error

[Arun_12]

Touch Pad not working and not getting updated also. Even when I uninstalled and installed, also not working. But in bios mode touchpad is working. couldn't find any updated for windows 11 also. Kindly help me resolve the issue. Thanking you in advance. error while seeing it

[Echo_Lake]

@Arun_12

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. 

Firstly, perform Windows Update and HP Support Assistant:

• To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.
• Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
• To open HP Support Assistant, double-click the HP Support Assistant icon.
• Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
• Click Check for updates and messages to scan for new updates.
• Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
• Click the update name for a description, version number, and file size.
• Select the box next to any updates you want to install, and then click Download and install.
• And, also run  BIOS Update: Follow the steps from the link: https://support.hp.com/in-en/document/c00042629   

Hope this helps! Keep me posted for further assistance.
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