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Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
HP Recommended

I have a HP Laptop 17t-cn000 and 2 Monitors HP Omen 27q and NZXT 27q, I have the Omen laptop connected directly to the HDMI port and it displays fine but the NZXT monitor I have connected to a USB C-Hub through HDMI and my Laptop wont detect it, it does recognizes the hub since I have a USB-C ethernet adapter connected to the hub as well, is there a way to get this to work or is it just not possible for my model?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Tra_Royal 

 

Its specs

 

            https://www.hp.com/us-en/shop/pdp/hp-17t-cn000-laptop-pc-3t000av-1

 

It has a hopeless USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors) port .  If you wish to connect 2 external monitors, you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@Tra_Royal 

 

Its specs

 

            https://www.hp.com/us-en/shop/pdp/hp-17t-cn000-laptop-pc-3t000av-1

 

It has a hopeless USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors) port .  If you wish to connect 2 external monitors, you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

This worked for me, thank you very much

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