Incorrect Colour Display in Microsoft Edge & Google.

[dmkdelhi]

Incorrect Colour Display.  I have Intel 620 Integrated Display Card. After repeated endeavours to correct the display, I uninstalled the Display Driver from Device Manager. Restarted the system. Re-installed the updated Driver. Got 75% improvement in colour. It still requires improvement. Kindly advice.....

[asmita6658]

Hi @dmkdelhi

Welcome to the HP Support Community. 

Try these steps to update the computer -

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Download and install the graphics and chipset driver from this link. 

Also, download and install the BIOS update from this link.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[dmkdelhi]

Thanks Asmita for the express reply.

Nothing worked online. Not even the BIOS update link, As the same will take one to BIOS F.16 version. I went physically to HP Care in Okhla, Delhi. They have thankfully updated by BIOS to version F.18 on Windows 10 and I have a feel that overall the quality of display has improved substantially. However, updates like Intel xxx7000 is not getting installed. 

I still feel that this FHD Display in my HP 15 da1508tu is way behind my HP vs 17e Monitor purchased with HP Pavilion a1509a in 2007. 

This purchase is far from satisfactory. Please help. Display is too bad.

Regards!

Dibyendu Mukherjee

[asmita6658]

Hi @dmkdelhi

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[dmkdelhi]

Sir,

Can you please take care of my issue online and resolve. Colours are incorrect while I am using internet.

Dibyendu Mukherjee