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HP Recommended
HP Pavillion 15
Microsoft Windows 10 (64-bit)

I need help. On my computer it says that i have 1792 mb of video memory on my graphis card, however i found it odd that i have only 32 mb dedicated video ram available :smileysad:. My graphics card is Intel HD Graphics Family, i have 4GB of ram and Processor 2.4 GHz. I have already checked my bios and there is no option to increase dedicated video ram. My bios version is F.07. I have found it odd that dedicated vram is not increasable, so im asking the community:

 

1. Can i increase my dedicated video ram somehow?

2. Can i increase it if i update my BIOS?

3. Could it bring it to service so that they increase it by hand?

 

Also, sorry for my bad english. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @MrSoulMan

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to increase the video memory on your computer.

 

Don’t worry, I’d love to help!

 

I would like to inform you that the video memory is system managed and there is no option to increase or decrease the video memory.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @MrSoulMan

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to increase the video memory on your computer.

 

Don’t worry, I’d love to help!

 

I would like to inform you that the video memory is system managed and there is no option to increase or decrease the video memory.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.