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‎06-22-2020 10:29 AM

HP Recommended
Product: Envy 17t-ae000 CTO
Operating System: Microsoft Windows 10 (64-bit)

My touch pad is not fully operational - I can't use either a left or right click, it only shows cursor movement. I am using a bluetooth mouse to compensate. I am also having issues with my keyboard. If I am freshly booted up, all is well. However, after using the laptop for a while, words start to highlight themselves while typing and deleting. I realized that when this happens, I must reboot to cure it; however, it comes back, and I must constantly reboot to refresh it and get my keyboard input back to normal. Has anyone seen this? Can anyone help? Thanks.

 

1 REPLY 1

‎06-23-2020 01:33 AM

HP Recommended

Update the BIOS or re-download the keyboard driver to check if it is a software problem

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