• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

Hi there, 

having HP Spectre X360 16f1xxxx with WIn11 22H2 an error of :no cameras are attached 0xa00f4244  started to appear.  It seems like a SW issue, here are the symptoms:

Camera app or WIn Hello do not work - they cannot find the camera

Win settings - Bluetooth devices - Cameras - no cameras found

Device manager - camera EXISTS! All drivers updated (both automatically and manually) -no isues here. Really funny when it says "your device works perfectly" when the camera cannot be turned on. It is a brand new laptop. The risk of HW malfunction (especially given by tne enormous reference of the same issue on the web) seems nonsense.

Anybody able to help?

I tried

- drivers update

- no, I am not stupid, the dead switch is on...

- no limits in the rights for the camera

- no issue with firewall or antivirus

- tried few Registry tricks as well

- tried troubleshooting, useless

No need to repeat those tricks.

Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.