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08-26-2017 06:38 PM
08-26-2017 07:04 PM
This is a series of many models/products with many options and configurations.
Some models only have Intel HD Graphics 3000. Some models have both Intel and AMD Radeon HD 6470M with 1GB dedicated DDR3 video memory :
https://support.hp.com/au-en/document/c02747270
The model of your machine may ONLY has Intel HD Graphics 3000
Regards.
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08-26-2017 11:26 PM
08-27-2017 02:07 PM
Hi,
Normally we install Intel driver BEFORE AMD driver. Please install the following Intel Video Driver and Control Panel first:
http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64730.exe
Regards.
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