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HP Recommended
HP Elitebook 8460p
Microsoft Windows 7 (64-bit)
I've been having an issue with my hp elitebook 8460p video graphics. According to information i had prior to purchasing this notebook, the notebook generally comes with a default switchable intel HD3000/AMD radeon video graphics. But that's different from what i saw in my own. I can only see AMD Radeon graphics on the device manager's display adapter. The Intel HD graphics driver is missing. Is it possible to install additional Intel HD graphics driver. Has anyone done it without any complication. Your suggestions are highly appreciated.
5 REPLIES 5
HP Recommended

@G-kemz

 

This is a series of many models/products with many options and configurations.

 

Some models only have Intel HD Graphics 3000.  Some models have both Intel and AMD Radeon HD 6470M with 1GB dedicated DDR3 video memory   :

 

   https://support.hp.com/au-en/document/c02747270

 

The model of your machine may ONLY has  Intel HD Graphics 3000

 

Regards.

  

BH
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HP Recommended
Since there's no configuration for Intel HD 3000, is it possible to install the driver in addition to the default AMD Radeon driver? Or is it that both drivers couldn't be installed to systematically work differently that's interchangeably
HP Recommended

Hi,

 

Normally we install Intel driver BEFORE AMD driver. Please install the following Intel Video Driver and Control Panel first:

 

    http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64730.exe

 

Regards.

 

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
I'd do exactly as you suggested. I sincerely appreciate ur assistance. Thanks a lot.
HP Recommended

After downloading the driver, i attempted to install it but unfortunately i got this on my screen "This computer does not meet the minimum requirement for installing  the software"Capture.PNGli

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