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HP Recommended
HP ENVY - 17-ce1005nb
Microsoft Windows 10 (64-bit)

On windows 10, update offered me a recent videodriver ( 27...... ) butI did a clean install of the new windows 11 3 weeks ago and update is giving me only an old driver from july 2020....so where to find the most recent one?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Here are the steps to manually update the Intel graphics adapter driver to the latest version...

 

First, create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.

 

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

 

Next, download and save the latest Intel HD graphics driver 64 bit ZIP file from the link below...

 

Intel® Graphics – Windows* DCH Drivers

 

Unzip the graphics driver file to its folder. Do not do anything with the files in the folder.

 

To unzip the file, right click on the graphics driver zip file you downloaded, and select Extract All.

Go to the device manager, click to expand the Display Adapters device manager category

 

Click on the Intel HD graphics adapter listed there.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

Click on Have Disk, and browse to the unzipped graphics driver folder>Graphics>iigd_dch (setup information file), click Next, and the driver should install.

Be patient, as it can take a few minutes for the driver to completely install.

When the installation is finished, restart the PC.

 

To update the Intel HDMI audio driver to the latest version, go to the device manager, click to expand the Sound, video and game controllers device manager category.

 

Click on the Intel HD audio device listed there.   Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for driver software option, and browse to the unzipped Intel graphics driver main folder.

 

Make sure the Include subfolders box is checked, and the driver will install.

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The problem is your notebook has the Intel/Nvidia switchable graphics and if you install a newer Intel driver, it will cause the switchable graphics not to work.

 

You would only be able to install the latest Intel graphics driver if your notebook only had the onboard Intel graphics.

 

If you want to install the latest W11 driver from the Intel site, I can give you the instructions for how to do that, but know up front, that it will probably cause the switchable graphics to quit working.

HP Recommended

Hi,

Thanks for your prompt reply...yes I am interested how to do even if I loose  the capability for switchable graphics

HP Recommended

You're very welcome.

 

Here are the steps to manually update the Intel graphics adapter driver to the latest version...

 

First, create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.

 

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

 

Next, download and save the latest Intel HD graphics driver 64 bit ZIP file from the link below...

 

Intel® Graphics – Windows* DCH Drivers

 

Unzip the graphics driver file to its folder. Do not do anything with the files in the folder.

 

To unzip the file, right click on the graphics driver zip file you downloaded, and select Extract All.

Go to the device manager, click to expand the Display Adapters device manager category

 

Click on the Intel HD graphics adapter listed there.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

Click on Have Disk, and browse to the unzipped graphics driver folder>Graphics>iigd_dch (setup information file), click Next, and the driver should install.

Be patient, as it can take a few minutes for the driver to completely install.

When the installation is finished, restart the PC.

 

To update the Intel HDMI audio driver to the latest version, go to the device manager, click to expand the Sound, video and game controllers device manager category.

 

Click on the Intel HD audio device listed there.   Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for driver software option, and browse to the unzipped Intel graphics driver main folder.

 

Make sure the Include subfolders box is checked, and the driver will install.

 

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