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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-15-2023 09:45 AM

HP Recommended
Product: HP EliteBook 8760w Base Model Mobile Workstation

Hi folks,

the internal diplay of my 8760w (NVidia 3000M) is dead or sometimes shows the same graphics in 4 small horizontal regions. The external display is ok.

Is this a connection problem of the internal display or is the graphics card defective?

 

Thomas

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-16-2023 02:01 AM

HP Recommended

I managed to "repair" the device myself by fixing all the connections on the back of the display panel. It has been a contact problem obviously which came from a hard impact of the device on a table I made a few days ago.

Now its working again perfectly like many years before. Fantastic product with excellent repair possibilities!

Thomas

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2 REPLIES 2

‎03-16-2023 02:01 AM

HP Recommended

I managed to "repair" the device myself by fixing all the connections on the back of the display panel. It has been a contact problem obviously which came from a hard impact of the device on a table I made a few days ago.

Now its working again perfectly like many years before. Fantastic product with excellent repair possibilities!

Thomas

Was this reply helpful? Yes No

‎03-16-2023 04:44 AM

HP Recommended

Well you can try these following fix:

  1. Fix connection issues with the monitor.
  2. Refresh the screen via Windows key sequence.
  3. Roll back the display driver/adapter (via Safe Mode)
  4. Prompt a System Restore
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