Iris Xe Driver issue, need help finding the driver my laptop came with. (14s-dq5001TU)

[VZHAN]

Hello there, I've got a 14s-dq5001TU laptop, and I'd like to know which version of graphic driver would've been installed in it at the time of purchase (a few weeks ago), and where can I download it. I've spent a few weeks updating the driver through Intel's own updater, and I evetually noticed a performance hit in certain games, so downloaded the driver from HP's driver site (version 30.0.101.1660 Rev.B), but doing so introduced new issue in PCSX2: the app would crash if I set the renderer to Vulkan, with this error message:

"Error
Assertion failed in function BeginPresentFrame
(D:\a\ pcsx2\ pcsx2\ pcsxZGS\Renclerers\Common\GSRenclerer.cpp:500):
Host GPU lost too many times, device is probably completely wedged.
Press Abort to exit, Retry to break to debugger, or Ignore to attempt to continue."

This issue was not present when I first got the laptop, before I did any driver update, so I'd like to know which version of graphic driver would've been installed in it at the time of purchase (a few weeks ago), and where can I download it. 

Thanks in advance.

[Paul_Tikkanen]

Hi:

Unfortunately, there is no way anyone here would know what the original Intel graphics driver version was when your PC came from the factory.

The only suggestion I can offer would be to see if your notebook is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will factory reset your notebook.

Here is an info link for how to use the utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support