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- Re: Is HP Active pen work on HP Pavilion x360?

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04-22-2017 04:40 PM
I am just wondering is HP Active pen work on HP Pavilion x360 model 15-bk193ms? I read it on the microsoft store review it say is not working with the active pen, but on the hp support website, it said that Pavilion x360 15-bk1xx can use HP Active Pen (Synaptics). Is this ture ?
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04-22-2017 07:58 PM
In, Pavilion x360 15-bk1xx model series - "xx" can be any number, so it should work in your model.
HP document is what we can quote.
We're just volunteers here helping members
This is not the official HP technical support
HP maintains no official presence here
Please contact HP Sales/technical support directly for specific assistance.
04-22-2017 07:09 PM
@tsaoandy12 wrote:I am just wondering is HP Active pen work on HP Pavilion x360 model 15-bk193ms? I read it on the microsoft store review it say is not working with the active pen, but on the hp support website, it said that Pavilion x360 15-bk1xx can use HP Active Pen (Synaptics). Is this ture ?
Hi,
Which HP Support website ? Please check the following list (try the FIRST col):
http://support.hp.com/au-en/document/c05166879
and come back later for more updates.
Note: HP has many Pen products and only the one on the list supports your machine.
Regards.
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04-22-2017 07:28 PM
Yes that is true.
https://support.hp.com/in-en/document/c05166879
HP updates this website periodically to include later models.
Regards
Visruth
04-22-2017 07:54 PM
The link you provide said that HP Active Pen (Synaptics) works for Pavilion x360 15-bk1xx. Since the model number is 15-bk193ms, that means it will defently wrok? There are not much review on it and I only found someone said it is not work. I just want to make sure that it work before I buy the laptop.
04-22-2017 07:58 PM
In, Pavilion x360 15-bk1xx model series - "xx" can be any number, so it should work in your model.
HP document is what we can quote.
We're just volunteers here helping members
This is not the official HP technical support
HP maintains no official presence here
Please contact HP Sales/technical support directly for specific assistance.