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HP Recommended
ENVY 15t 100w CPO
Microsoft Windows 10 (64-bit)

HP online store recommended pen 1MR94AA#ABL for my ENVY 15t w100 CPO.

Does not seem to be compatible.  Downloaded  HP pen control. It says, 

"CANNOT CONNECT TO DEVICE."

What can I do?

2 REPLIES 2
HP Recommended

@sCHAYOT 

 

Not sure why this pen was recommended.

Models / Products in this series introduced in 2015

 

I do not find any pen listed for this series.

 

The solution:  No pens supported on this model series.

 

The Answer:  You can try again...

 

Nonetheless, if you are sure of the compatibility and / or you want to try again...

 

The following application is for this Pen...

HP Pen Control Application

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY x360 - 15t-w100 CTO (ENERGY STAR)  

 

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Dragon-Fur

HP Recommended

Thank you.

My best option is to attempt a return.

Thanks

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