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‎03-12-2024 02:39 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew1000 (794C0AV)
Operating System: Microsoft Windows 11

When I first purchased this HP (microsoft edge) all the web sites loaded correctly, then about a week after I had it they suddenly quit loading completely, Lines, colors, buttons would be missing and some buttons would not work at all.  I downloaded Chrome and the same thing occurred.  I don't know why, and HP wants to send me to a pay for help site?

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1 person had the same question
3 REPLIES 3

‎03-12-2024 09:16 PM

HP Recommended

The new Edge browser is based on Chrome, so I would expect both of them to have similar, if not the same, issues.

 

You should try something very different -- like Vivaldi or Opera -- so see if those have the same issues.



I am a volunteer and I do not work for, nor represent, HP
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‎03-13-2024 01:33 PM

HP Recommended

I downloaded both browsers and still have the same problem.  Colors and lines won't load?

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‎03-13-2024 04:09 PM

HP Recommended

Hoping it was a chrome-related issue.  Have not run into this before. Don't know what to suggest.  Sorry



I am a volunteer and I do not work for, nor represent, HP
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