Is it common for the screen to detach from the keyboard?

[Picasso_12]

I have an Hp laptop Hybrid, the screen has become detached from the keyboard, after opening up the screen I have found that  an area has become unglued where the screen is screwed and glued to the backing and now my computer screen is lighting up but is just showing black. I think the ribbon might have been torn because of the detachment problem. Any advice would be appreciated. 

[The_Fossette]

@Picasso_12

I reviewed your post and I understand that you are facing issues with the display on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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