07-17-2019 03:52 PM
I am not sure if the HP Pen is compatible with my ENVY x360 model because the chart on HP Support has 15-bp0xx listed but not 15-bp1xx. Any help to solve this issue would be appreciated!
07-20-2019 11:37 AM
Welcome to the HP Support Community!
As you have mentioned, in the below article HP ENVY x360 15-bp0xx and your laptop is not listed. It looks like your computer is not compatible with HP pen or stylus. However, I recommend you contact support and check,
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee