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‎12-13-2020 05:39 PM

HP Recommended
Product: Omen ProdID 3VT96UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

I'd like to know if this unit is compatible with windows hello and if so How do I get windows to recognize it.

Right now it is not recognized as compatible.

It shows as a Realtek driver version 6.2.920.10291 

This is the hardware Ids 

USB\VID_0BDA&PID_58EB&REV_0007&MI_00
USB\VID_0BDA&PID_58EB&MI_00

11 people had the same question
1 REPLY 1

‎12-13-2020 09:54 PM

HP Recommended

@TimLathen 

 

Your machine is an OMEN by HP - 15-ce198wm, its specs

 

        https://support.hp.com/au-en/document/c05997521

 

It only has HP Wide Vision HD Camera with integrated dual array digital microphone which is not compatible with Windows Hello Face Recognition. You need a 3D/IR webcam for Hello Face Recognition

 

Regards.

 

 

BH
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