Issue with extending my display to a Lenovo Thinkvision pad using C type connector.

[pmba]

I am trying to extend my display from my laptop to an additional monitor, I have tried Thinkvision by Lenovo and also other monitors, I was unable to get the display to extend or even detect another screen, I tried display driver update but did not help, can you please help me with the steps I need to take to make my lappy work dual screen?

[Kuroi_Kenshi]

Hi @pmba,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Connection Ports:

• Ensure that your laptop and the monitor are correctly connected using the appropriate cable (e.g., HDMI, VGA, USB-C, DisplayPort).
• Verify that both ends of the cable are securely attached.

Detect the Second Monitor:

• Go to Settings by pressing the Windows key + I.
• Select System and then Display.
• Scroll down and click on Multiple displays.
• Click on Detect to try to manually detect the second monitor.

Check Display Settings:

• In the Multiple displays section, ensure that Extend these displays is selected from the dropdown menu. This setting allows you to extend the desktop over two screens.

Update Graphics Driver:

• Sometimes the issue might be related to an outdated or incompatible graphics driver.
• In Settings, go to System and then Display.
• Scroll down and click on Advanced display settings.
• Click Display adapter properties for Display 1.
• Under Adapter Type, you can see the adapter details and update the driver if necessary.
• Alternatively, you can use Device Manager to update the driver:
  • Press Windows key + X and select Device Manager.
  • Expand Display adapters.
  • Right-click on the display adapter and select Update driver.
  • Choose Search automatically for updated driver software.

Check for Windows Updates:

• Ensure your Windows 11 is up to date:
  • Go to Settings.
  • Select Update & Security.
  • Click Check for updates.

Enable Secondary Display in BIOS:

• In some cases, the BIOS settings can affect external display detection.
• Restart your laptop and press the entry key (commonly F10 or Esc) to enter BIOS.
• Navigate to Configuration or Advanced settings and ensure that external display settings are enabled.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,