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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Jumpy/Lagging HDMI signal HP Spectre x360 convertible 15

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05-12-2020 03:11 PM
Hey guys hoping someone can help me with a problem i've been having for a while now...
So my video signal/feed using any hdmi cable (tried all hdmi cables i have) and the picture is always very jumpy and a black flicker happens every 10-15 seconds. This happens both on the external feed an laptop screen while hdmi is plugged in. This happens using any hdmi cable coming out of the hdmi port located on the left side of the laptop. I've tried many different hdmi cables i own and tried every monitor or tv i have in my house. i have no issues on my imac. I don't know why there is an issue, its been like this since the first day i got it a half a year ago. If anyone can help me get this fixed it would be a huge help. Thanks!
05-21-2020 05:59 PM
Welcome to HP support community.
Update the Bios, chipset and display drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee