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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
hp 15s-eq2xxx

You cannot see the keyboard due to silver reflection does this laptop have a back light or can you order a new keyboard 

1 REPLY 1
HP Recommended

@Arkouda 

 

Welcome to the HP Community --

 

The backlit keyboard is an optional feature on this series.

 

Maintenance and Service Guide 

Several pages include "backlit", including

Pages 14-15 (keyboard and the fan for a backlit keyboard)

and

Page 38 - Part Number / Replacement Procedure for Fan

Page 54 - Country Codes, Part Number / Replacement Procedure for keyboard

 

Reminder:  The computer must be disassembled to replace the keyboard.

 

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Dragon-Fur

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