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‎10-13-2024 04:30 PM

HP Recommended
Operating System: Microsoft Windows 11

I fixed the issue. Press F11 + Windows, to turn on and can reduce brightness and turn off.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-24-2026 09:51 AM

HP Recommended

Hello @QueenTiff2U ,

 

Welcome to HP Support Community.


Thank you for sharing the detailed solution. I appreciate you taking the time to outline the steps, especially the troubleshooting process. Your help is truly appreciated.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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1 REPLY 1

‎06-24-2026 09:51 AM

HP Recommended

Hello @QueenTiff2U ,

 

Welcome to HP Support Community.


Thank you for sharing the detailed solution. I appreciate you taking the time to outline the steps, especially the troubleshooting process. Your help is truly appreciated.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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