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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Keyboard backlight is a bit yellowish on one side

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02-03-2020 02:48 PM
Hello!
So, I bought this machine about four months ago. All working perfectly fine. I even expanded the storage, all great. I always used the RGB of the backlight of the keyboard set to the one that already comes pre-set in the PC but, a few days ago I got kinda bored of it and tried to make my keyboard all white. I suddenly realize that most part of my keyboard looks yellowish. The side of the left looks the whitest, the middle section looks really yellow and the right section also looks a bit yellowish. Can anyone explain if this is a manufacturing problem, if its common with this type of machine - as I've seen another thread here with, also, a HP Omen 15-DCXXXX. And what I should do instead.
Yes, it's all set to the same type of white.
02-06-2020 09:32 AM
@alxlands Welcome to HP Community!
I understand that you are facing issues with the keyboard backlight.
Do not worry. I will try to fix the issue.
First, let’s be sure that your notebook is up to date Using HP Support Assistant (Windows 10).
Follow the link given below:
I would recommend you to try the steps below.
1) Shutdown the notebook and then disconnect ALL external devices.
2) Press & hold the on/off button for 10secs.
3) Release from pressing it then quickly press it again to turn it on.
This hopefully should fix it.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.