Keyboard backlight timeout

[JCGTC]

I need SPECIFIC details on how to adjust or disable the keyboard backlight timeout on my HP ENVY x360 15-dr1679cl laptop.

Everything I've seen posted is either inaccurate or does not apply. I wish to keep on ALL the time. Very annoying to have shut off every 10 seconds!

There is NO "advanced/embedded device" option on the BIOS.

[Anand_Andy]

Hi @JCGTC,

Welcome to the HP Support Community

I understand you are facing a keyboard backlit timeout issue with your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Keyboard drivers to resolve this issue

• Here's the link to download and install the above updates: Click here
• Perform WIndows Update: Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them.

If the issue persists, then please follow the below steps:

Restart the computer and immediately press the F10 repeatedly until the BIOS opens.

Navigate to the Advanced tab. Use the arrow keys to navigate in the BIOS.

Use the down arrow key to highlight Built-in Device Options, and then press Enter.

Use the down arrow key in the Built-in Device Options to select Backlit keyboard timeout.

Press the spacebar to open the keyboard backlight settings. Select the desired setting for timeout of the backlighting.

   NOTE:

Selecting Never makes the backlight stay on constantly unless yout turn it off with the function key on the keyboard. If it remains on, your battery power could drain quickly.

To check whether your particular model has a backlit keyboard, check the F5 key to see if the backlit keyboard key is present.

To turn the keyboard backlight on or off, press the F5 key.

Refer this document to know more information about turning the backlight keyboard on and off on your PC.

If you have issues turning the backlight on try uninstalling and reinstalling keyboard drivers and check if it helps.

In Windows, search for and open Device Manager.
Click View and select Show Hidden Devices.
Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
Continue removing device names in the Keyboards category until all device names have been uninstalled.
Restart the notebook. Right-click Start (), select Shut down or sign out, then select Restart.
Wait for the computer to restart and open Windows.

Refer to this article to know more information about keyboard backlight issues. Link 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!