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HP Recommended
Pavilion x360 Convertible 15-cr0007
Microsoft Windows 10 (32-bit)

Every time I move my laptop into tablet mode the touchscreen keyboard won't work. The shadow of the keyboard appears and the keyboard icon in the bottom right hand corner but none of the keys show or work. The touch screen keyboard button is switched on and enabled but doesn't appear to be working. The only other solution I found was to reset my device to factory mode but as I have bought a Microsoft Office package which I have downloaded to my device, I don't want to lose this. What should I do?

2 REPLIES 2
HP Recommended

Hi! @Roisin1,

 

Please share the product number of the PC to assist you better.

 

Try the steps recommended below.

 

Go into the Settings --> Personalization --> Taskbar --> Turn System Icons On or Off --> and turn on the Touch Keyboard.

 

Also, try the steps recommended below to change the tablet settings.

 

Press the Windows key + R - On the Run command type in regedit and then click on OK.

 

Now goto path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation

 

Check the value of Enable file if it is 0 rotation will be OFF, if 1 rotation will be ON.

 

Restart and Auto rotation will work. 

 

Note: The lock rotation button in display settings will still be disabled

 

Changing Tablet mode settings

  1. In Windows, search for and open Tablet mode settings.

    The Tablet mode window opens.

    Figure : Tablet mode window

    Tablet mode window
  2. Use the following instructions to enable the tablet mode and to change settings.

    • To enable tablet mode, click On in the Make Windows more touch-friendly when using your device as a tablet section.

      Figure : Turning On tablet mode

      Turning On tablet mode
    • To specify what happens when you sign in, click the When I sign in box. Then, select Automatically switch to tablet mode, Go to the desktop, or Remember what I used last.

      Figure : Selecting sign-in options

      Selecting sign-in options
    • To specify how you will be notified when your notebook switches modes, click the When this device automatically switches tablet mode on or off box. Then, select Don't ask me and don't switch, Always ask me before switching, or Don't ask me and always switch.

      Figure : Notification options

      Notification options
    • To hide the taskbar app icons, click On in the Hide app icons on the taskbar in tablet mode section.

      Figure : Hiding the app icons in tablet mode

      Clicking On to hide the app icons in tablet mode

 

Refer this article to know more information about switching to tablet mode. Click Here

 

Let me know if this Helps!


Have a wonderful day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

HP Recommended

tried press Windows button+CTRL+O 

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