LCD Replacement

[bonnieleigh]

I have a cracked LCD and I would like to get a replacement screen. My problem is that I have no idea how to find the product. Does anyone know how to find this?

[Anoop_KN · Accepted solution]

Hello @bonnieleigh ,

Thanks for posting your question in the HP Community. 🙂  It is a terrific place to find answers and tips and to have the best experience in the HP forums. 

I understand you need help in getting a replacement screen. I will do my best to assist you.

The part number for the display panel of your PC is 768042-001.

If you are from US/Canada, please follow these steps:

1) You can visit HP Parts Store.

2) Search 768042-001 in the search box.

3) It will give you two options. 

4) Make your choice and click on Add to cart.

5) Click on Proceed to checkout.

6) Accept the terms and conditions.

7) Fill the shipping details and make the payment.

😎 You will receive an Order Number as confirmation.

In future, if you want to check any part number for your computer, you can visit our Parts Store website. You just need to search your PC’s product number in the search field and you will get all the part numbers for your PC.

I hope this helps! Let me know if you need further assistance.

Cheers:)