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05-21-2021 07:27 PM
Product: HP Pavilion Gaming - 15-ec1052ax
Operating System: Microsoft Windows 10 (64-bit)
I have been using my HP Pavilion Gaming - 15-ec1052ax gaming laptop for half a year now. I use my laptop everyday extensively for work, multimedia and gaming. Everything was buttery smooth up until the past two days where I see my display flickering and freezing especially with mouse clicks and movements. Also i see bunch of horizontal line flickering at the top of my screen.
Magically, when I turn down the refresh rate of my display to 60Hz from 144 Hz, the flickering kind of stops.
But I guess there is no point in using 60hz refresh rate when I paid more for a 144hz display. hope you all agree that.
I have tried uninstalling and re-installing the graphics driver, did not help.
I also tried resetting my PC , that also did not help.
I am sure there no Incompatible app that is causing this issue, because the issue persisted after I reset my PC and removed everything.
I doubt if this is a hardware issue because the display runs fine on BIOS and also in 60Hz.
I am really feeling helpless now and looking forward to this community to show me a way to get it fixed.
I beg for your help!!!!!!!!!!!
2 REPLIES 2
05-21-2021 09:55 PM
This is almost certainly a hardware issue -- despite your denying that -- as it only happens when you change the refresh rate -- and is a hardware change, not software. There is no way to fix that other than to replace the screen.
I am a volunteer and I do not work for, nor represent, HP
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