• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
Locked

‎06-01-2024 01:51 AM - edited ‎06-01-2024 02:16 AM

HP Recommended
Product: hp pavilion 15-dp0094ur

A couple of months ago the display of my laptop - HP Pavilion 15-dp0094ur model - started flickering, freezing, and glimmering in certain positions of the laptop cover. It's getting worse every day and now the display matrix only correctly works in very specific position of the laptop cover and requires some external binding.

 

I thought the problem could be with the cable, but after taking diagnostics in local service , was clear the problem is not with the cable but with the display itself, which is -was said - as well quite typical for this model, and the display needs to be replaced.

 

The questions are - 

 

1. can I use an official service to get it replaced within the product guarantee (laptop in use for, I think, about 3-4 years maybe?) --edit. closed It shows here by S/N that factory warranty has expired.

 

2. Is it possible in non-official service, to install some IPS display on this model instead of current TN? In other words, does this laptop potentially support IPS , or where can I learn about it?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.