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HP Recommended
HP 14s cs3010tu
Microsoft Windows 10 (64-bit)

My New Hp Laptop 14s cs3010tu screen flickers or blinks continuously after turning it on from hibernation mode. when the  laptop is kept in sleep mode and opened after few hours the screen flickers until I restart it. After the restart it works properly. I use to install all the updates regularly one major update which I had done using normal windows update option ,Feature update to Windows 10, version 2004 OS Build 19041.508, And now I'm not even able to go back to previous version it shows PC was updated more than 10days ago. And I'm unaware of what cause this problem. It happens only after opening from hibernation.

1 REPLY 1
HP Recommended

@Deepak_Nithin I suggest you make a few changes to the way sleep mode works under power options:

  • Change - "Put the computer to sleep" to preferred time,
  • And Change - "Turn off the monitor" to never.

If the issue persists, try the below steps:

Disabling the hybrid sleep, followed by updating all available Windows updates and the BIOS update from the HP website, please follow the below steps to disable the hybrid sleep after performing a hard reset on the device should help resolve the issue.

  1. In Windows, search for and open Control panel.

  2. Make sure the View by setting is set to Category, and then click Hardware and Sound.

  3. Click Power Options.

  4. Click Change plan settings for the power plan that is selected.

    Changing  the plan settings

  5. Click Change advanced power settings.

    Clicking Change advanced power settings

  6. Expand Sleep, and then expand Allow hybrid sleep.

  7. Select Off from the On battery drop-down menu, and then select Off from the Plugged in drop-down menu.

    Selecting Off in the On battery drop-down menu
     

  8. Click OK.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & FOLLOW THE STEPS UNDER - The computer does not wake up from sleep or hibernate mode.

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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