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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 IDS Base Model

I have recently Purchases Hp Envy laptop from US hp store recently and Bought it to another Country Pakistan. My laptop screen is flickering i have did everything to fix it like deleted drivers and intalled updated drivers and delete apps but it is snot fixed 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @KhanFaraz,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

You have certainly done a great job. However, this could be a hardware issue. 

 

But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-
HP Community Moderator



View solution in original post

1 REPLY 1
HP Recommended

Hi @KhanFaraz,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

You have certainly done a great job. However, this could be a hardware issue. 

 

But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-
HP Community Moderator



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