Laptop Screen

[NEVIIIIII]

Hello guys, good day! What should I do on my laptop screen? It is full of green pixels

[Max3Aj]

@NEVIIIIII, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Based on the visual symptoms green pixels and vertical lines on your HP Laptop PC 15s-fq2000 screen,

Recommended Steps to Troubleshoot:

Perform a Hard Reset

1. Power off the laptop.
2. Disconnect all external devices and power adapter.
3. Press and hold the power button for 15 seconds.
4. Reconnect the power adapter and turn on the laptop.

Connect to an External Monitor

• Use an HDMI cable to connect your laptop to an external display.
• If the external display works fine, the issue is likely with the laptop screen or internal cable.
• If the external display also shows green pixels, the issue may be with the graphics card or driver.

Update Graphics Drivers

1. Go to Device Manager → Display adapters.
2. Right-click your graphics adapter and select Update driver.
3. Choose Search automatically for drivers.

Alternatively, download the latest drivers from the HP Software and Driver Downloads page.

Run HP Hardware Diagnostics

1. Turn off the laptop.
2. Turn it back on and immediately press Esc repeatedly, then F2 to open HP PC Hardware Diagnostics.
3. Run the Display Test to check for hardware issues.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support