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‎06-26-2024 10:43 AM

HP Recommended
Product: CND6183JD6
Operating System: Microsoft Windows 10 (64-bit)

I updated my "Notebook HP - 15-af152nr (sensível ao toque) (ENERGY STAR)", product id: P1B08UA#ABA, to win 10 and now the touchscreen doesn't work. It's not even a driver problem because it doesn't recognize it has touchscreen anymore and it worked fine before. I'd like to know how to make the laptop detect the touchscreen but I'm open to other solutions

Category:
1 REPLY 1

‎06-26-2024 11:15 AM

HP Recommended

See if this AMD driver fixes the problem

https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74716.exe

 

Laptop reference is here

 

 

If not, then bring  up device manager and look for any error icons.

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