Laptop connected to projector through the HDMI-VGA adaptor is no signal

[PBN3176]

Laptop connected to the projector with an HDMI cable is fine, but connected through the HDMI-VGA adapter there is no signal, even though with other computers it work normally. Observed with other computers, the 2 machines will adjust themselves to the appropriate resolution to get the signal, but not with my HP laptop. This problem is quite serious because I often use projectors in my work, while many projectors are still using VGA cables. Please help to solve. Thank very much!

[Rainbow23]

@PBN3176
Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

I see that you are facing no signal issues when your HP Laptop PC 15-Dw3000 (1A3Y0AV) is connected to the projector through the HDMI-VGA adaptor.

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from the webpage: https://support.hp.com/in-en/help/hp-support-assistant
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant from this link 

Let me know if this works.
Take care and have a good day.

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