Laptop freezing and screen glitching

[pspais]

 When i just turn on my laptop this happens. Glitching and flickering screen and my laptop freeze, preventing me to do anything. I've tried finding solution online but couldn't find any that really match the situation i'm in. I'm just not sure what should i do to fix it

[A_Gayathri]

Hi @pspais ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Dealing with a freezing and glitching laptop can be frustrating, but there are several steps you can take to troubleshoot and potentially resolve the issue. 

Restart Your Laptop:

• Sometimes, a simple restart can resolve temporary glitches. Turn off your laptop, wait for a few seconds, and then turn it back on.

Check for Software Issues:

• Ensure that your operating system and graphics drivers are up-to-date. Visit the HP official website to download the latest drivers.

Boot into Safe Mode:

• Restart your laptop and boot into Safe Mode. If the problem doesn't occur in Safe Mode, it could indicate that a third-party application or driver is causing the issue. You can then try uninstalling recently installed programs or updating drivers.

Run System Diagnostics:

• Most laptops come with built-in diagnostic tools. Check your laptop's manual or support website for instructions on how to run system diagnostics. This can help identify hardware issues.

Check for Overheating:

• Overheating can cause performance issues. Ensure that your laptop's cooling system is functioning correctly. Clean any dust from the vents and consider using a cooling pad.

Hardware Check:

• If the problem persists, it may be a hardware issue. Consider checking the RAM and hard drive for errors. Most operating systems have built-in tools for this purpose.

Restore to a Previous State:

• If the issue started recently, you can try restoring your laptop to a previous restore point. This will revert your system to a state where it is working correctly.

Backup and Reinstall Operating System:

• As a last resort, you might consider backing up your important data and performing a clean reinstall of your operating system. This can eliminate any software-related issues.

I hope this helps. 

Take care and have a good day.-

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