I have attached a Belkin USB C 11 in 1 Multiport Dock to my laptop and am trying to connect to a monitor via the VGA connection (it is an old monitor and only has this connection - no hdmi). Monitor is showing as no display. I have tried other laptops and there is no problem with those connecting straight away through the multiport dock via VGA. As the monitor does not have HDMI I also tried connecting via the HDMI port on the multidock to a TV and still get the same message. Does anyone have any troubleshooting suggestions please. Thanks for any help given.
Thank you very much for your reply. Sorry, the model is HP Pavilion x360 14-ba120tx. Someone suggested today that there may not be any Displaylink support with this model and that is why it is not connecting through the multiport dock/adaptor. Does this sound right to you? Cheers.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".