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- Laptop randomly goes to black screen

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10-30-2022 10:30 AM
10-31-2022 04:39 AM
Hi Luisaf13,
Hp laptops are good compare to other laptop.
The issue is affected by AMD driver (old driver). You need the new driver , so you have to wait until hp software developers team release the drivers. Always check the new drivers through HP SUPPORT ASSISTANT or Windows optional updates.
Please read the below article and be cool.
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-10-3
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