Laptop screen color saturation shifts while watching videos on netflix, youtube

[SilviaAlmudena]

Hi everyone, 

I've an issue on my laptop. I sent it to the Hp Service center (they replaced the graphics card and re-installed the operation system) but the issue is still running. 

Issue description:  the color dulls and becomes less vibrant every time I watch a video on netflix or youtube. Once I wiggle the mouse the color comes back clear but it dulls again later, after a few seconds/minutes.

It's quite annoying..my laptot is quite "new" (I bought it last September). 😞

Any advice? I hope that you can help. 

Thank you,

Silvia

[Riddle_Decipher]

@SilviaAlmudena you may want to perform a colour calibration to get the screen into your preference:

Before you start, make sure your monitor has been on for at least half an hour, so it's warmed up properly, and clean your monitor.
 

1. Right-click on the desktop and select Display settings
2. Click "Advanced display settings" at the bottom of the settings window.
3. Verify that your monitor is set to the recommended, native resolution. If it's not, set it to the recommended resolution at least for this calibration process.
4. Click "Color calibration" at the bottom of the advanced display settings window.
5. Click Next to start the colour calibration.
 

The wizard will walk you through adjusting your colour settings. You'll:

• Set the display to the factory default colour settings, if your monitor allows you to do that
• Adjust your display's gamma to match a sample image
• Adjust the brightness and contrast
• Adjust the colour balance
  At the end of the wizard, click Finish to save your settings.

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