Laptop screen goes black when i move it

[dakota011]

Sometimes when i move either my entire laptop or just the screen it will go black for a second before coming back on. Would this be a hardware or a software issue? Thanks in advance. 

[REO51ST]

Welcome to the HP Support Community @dakota011

Facing the laptop with the power-on and booted:

Hold the top Left and Right corners of the display:

Move one forward about a 1/2" to 1" and the other side to the back about 1/2" to 1"

This is called a "FLEX" test.

Does the screen flash???

REO

[dakota011]

when i hold the screen it doesnt flash but if i do it vigorously and the whole laptop moves it will flash

[REO51ST]

@dakota011

If you flex just the screen as described above does it flash then???

No movement of the laptop just the flexing of the screen!!!

REO

[dakota011]

it does not flash if i flex the screen, only when the keyboard section of the laptop moves. 

[REO51ST]

@dakota011

Sounds like something in the base is loose or has a cold solder joint???

Are you still under warranty???

REO