Laptop screen has turned pink and green with pink vertical lines across the screen

[Dee1156]

Came back from lunch (work from home on my laptop) and the screen had become green with pink vertical streaks.  Lettering  and background are green. Windows are light pink with darker pink streaks.  Very hard to see anything.  Please advise if this is fixable by me or do I need a repair shop?

[ub6424]

Hello @Dee1156 

Sorry to hear that you are having problems ... I would like to help you.

In the simplest case the internal display cable behind the screen is no longer seated correctly. It has come loose slightly.

Recommendation and solution

In your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges should be renewed
- [Always recommended] The function of the fan(s) must be checked

- The internal display cable that goes from motherboard to screen has to be checked or replaced

- The screen has to checked or replaced

- Short circuit test

- General cleaning ...

HP warranty valid -> Please contact HP Support for service check/repair.

If status (date) is wrong:

HP PCs, printers - Dispute a warranty status

HP warranty expired:

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

Good luck