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‎07-09-2024 01:00 PM

HP Recommended
Product: HP 15s-eq2182AU
Operating System: Microsoft Windows 11

My laptop screen is black,and both the power and drive button are constantly on,but still no response on the screen. Additionally the power indicator and drive indicator only get on, when you plug in the charger and press the power button for 30 sec

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1 REPLY 1

‎07-09-2024 01:31 PM

HP Recommended

Hello Adityav1405, go into the Bios and do a factory reset, see if it starts.

Greetings.

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