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HP Recommended
HP15-D005TU
Microsoft Windows 10 (32-bit)
Hello ,
I'm using HP 15-D005TU laptop ,
Today morning while I was playing game the screen suddenly became pink every thing is appearing in pink shade, also battery is draining very fast ( approx 1% in 1-2 mins) restarted it few time , got normal for few minutes after which it gain gone pink.
Please help.


1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Sameer_09,

 

Welcome to HP Forums! I have read your post and wanted to help.

 

I understand that the screen turns pink during use. You can try to connect an external monitor to the laptop, wait to see if it turns to pink. If it does not turn pink, it might be a bad cable in the laptop needs to be replaced. If the external monitor turns pink too, it might be the video card is bad. You can also try updating the chipset and graphic driver before testing the hardware.

 

Here is the link for all the drivers: http://support.hp.com/us-en/drivers/selfservice/HP-15-d000-Notebook-PC-series/6529963/model/6622214

 

Let me know how it goes.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

 

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Sameer_09,

 

Welcome to HP Forums! I have read your post and wanted to help.

 

I understand that the screen turns pink during use. You can try to connect an external monitor to the laptop, wait to see if it turns to pink. If it does not turn pink, it might be a bad cable in the laptop needs to be replaced. If the external monitor turns pink too, it might be the video card is bad. You can also try updating the chipset and graphic driver before testing the hardware.

 

Here is the link for all the drivers: http://support.hp.com/us-en/drivers/selfservice/HP-15-d000-Notebook-PC-series/6529963/model/6622214

 

Let me know how it goes.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

 

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
HP Recommended
Thanks for help.
Connected laptop to my Led using HDMI worked well no pink shades were appearing. Also to my surprise today when I started my laptop screen is absolutely fine as if nothing has happened.


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