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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎11-07-2023 06:21 PM

HP Recommended
Product: HP ENVY Notebook - m7-n109dx (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 11

My screen isnt turning on when I cut my computer on but my keyboard lights up indicating its on!

Category:
1 REPLY 1

‎11-07-2023 07:39 PM

HP Recommended

Does not look promising

 

Try the virtual assistant for your laptop

https://support.hp.com/us-en/help/computer/power-boot-issues

 

work you way down to where is asks if you see any blinking lights or hear any beep codes.

 

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