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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎04-04-2017 04:05 PM - edited ‎04-04-2017 04:06 PM

HP Recommended

Hi

 

I am sorry to say the BIOS update didnt fix the issue.  The laptop ran fine until a day ago.  I have had three crashes in the last two days.

 

Any other ideas please?

 

Thanks

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‎04-04-2017 04:50 PM

HP Recommended

@gwalker

Thanks for the reply.

I appreciate your time and effort.

I request you to contact HP Phone support for further support on this.

Cheers.

Sandytechy20
I am an HP Employee

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