Laptop with broken screen not connecting to tv via hdmi

[DaddiiDannii]

I’ve been using this laptop for a while and until a few weeks ago it just stopped.  I’ve connected an external keyboard and mouse that lights up when I connect it but there is no response to the hdmi. I tried windows key+p and FN+F4 and nothing happened.

[Echo_Lake]

@DaddiiDannii
Thank you for posting on the HP Support Community.

• Are you getting an error message on an external monitor such as "no input signal"?
• Does this monitor work fine with another computer (if available)?
• Did you try a different monitor with your computer?

Click here: https://support.hp.com/in-en/document/c03504591 to know more about connecting a Monitor, Projector, or TV (Windows 10, 8, 7)

• Note: If the issue persist after performing troubleshooting steps, that means you need to service the computer. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[DaddiiDannii]

Hi, so when I connect my Hdmi to my laptop my tv doesn’t pick up anything (No Signal). Yes this TV works with other devices (such as my game console). I have tried 3 monitors with my laptop and I came to the conclusion that it’s the laptop. I have also tried 2 hdmi cords.

[Echo_Lake]

@DaddiiDannii

Thank you for posting back.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.