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Rack2
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Message 1 of 2
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Laptop won’t turn on but has a solid white charging light when plugged in

HP Recommended
HP omen 15
Microsoft Windows 10 (64-bit)

I have tried so many methods to try and fix it, I have tried the removing battery and holding the power button for a minute then reinstalling the battery. Nothing as worked. The laptop is able to power an external usb laptop fan through usb but won’t turn on at all, only has a white charging light when plugged in. 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Rack2

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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