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- Laptop won’t turn on but has a solid white charging light wh...

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03-26-2021 12:02 PM
I have tried so many methods to try and fix it, I have tried the removing battery and holding the power button for a minute then reinstalling the battery. Nothing as worked. The laptop is able to power an external usb laptop fan through usb but won’t turn on at all, only has a white charging light when plugged in.
03-29-2021 08:32 AM - last edited on 10-05-2023 01:28 PM by SofiaML
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c04718479
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
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The_Fossette
I am an HP Employee