Latop automatically get shut down when it is in sleep mode

[hh134]

Whenever I put my laptop in sleep mode or close the lid for more then half an hour it automatically get shut down. Power button light toggle and do not wake up after presssing any button or touchpad. 

How i can resolve tihis issue?

[Alden4]

Hi @hh134,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Pavilion laptop is shutting down instead of going into sleep mode or hibernating when you close the lid or leave it for an extended period, there are several potential solutions you can try.

Power Settings:

• Go to "Control Panel" or "Settings" and navigate to "Power Options."
• Check the power plan settings and ensure that the lid close action is set to "Sleep" or "Hibernate" instead of "Shut down."
• Adjust the settings for when the computer sleeps or hibernates to a longer duration.

Device Manager:

• Open the Device Manager (you can right-click on the Start button and select Device Manager).
• Expand the "System devices" section.
• Look for "Intel Management Engine Interface" or a similar entry.
• Right-click on it and choose "Properties."
• Go to the "Power Management" tab and uncheck the option that says "Allow the computer to turn off this device to save power."

Update Drivers:

• Make sure your graphics drivers, chipset drivers, and other essential drivers are up to date. You can check the HP support website for the latest drivers for your laptop model.

BIOS/UEFI Update:

• Check if there's a BIOS or UEFI firmware update available for your laptop on the HP support website. Sometimes, firmware updates can address power management issues.

Windows Update:

• Ensure that your Windows operating system is up to date. Updates may include fixes for various system issues, including power management.

Power Troubleshooter:

• Run the built-in Power Troubleshooter in Windows. Go to "Settings" > "Update & Security" > "Troubleshoot" > "Additional troubleshooters" > "Power" and run the troubleshooter.

Customized Power Plan:

• Create a custom power plan that suits your needs. Sometimes, the default power plans might not be optimal for your usage.

Check for Malware:

• Run a full system scan using your antivirus software to check for any malware or unwanted programs that could be affecting your laptop's behavior.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support