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Locked

‎06-10-2025 05:47 PM - edited ‎06-10-2025 06:10 PM

HP Recommended
Product: HP Notebook - 15-af131dx (ENERGY STAR)

hp elitbook 660 G11

OS Win 11 pro

Clicking on either side of the trackpad will cause the trackpad to stay locked as if the user is holding down the click.
What I just figured out is that it seems to be related to the case somehow - when I squeeze the case slightly at the center and bottom of the trackpad, I can hear a small click and the trackpad is "released" from the click position. 

Sometimes it will release when I press upward on the same area from below.  I can feel the trackpad "release" and pop upward when I do this.

I've checked for an updated driver, and also uninstalled and reinstalled the latest version.

 

Sounds like a physical problem but is there any way this might be a software setting or issue to be resolved?

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