Left half of right hand shift key does not function

[siwillo]

The left half of my right hand shift key no longer works.  The right half of the shift key still functions.  Whereas I still can use the right half of the shift key for caps while typing, it is annoying as I often miss that I have not capitalized a letter.  Would like to know if there is an easy fix or whether the shift key is simply worn out or broken and can be repaired by myself or a computer repair shop.  I have blown air around the key on the chance that something has lodged in the key, but that has not helped.  

[The_Fossette]

@siwillo,

Welcome to the HP Support Community!

I reviewed your post and I understand that the shift key is not working correctly.

Don’t worry, I assure you I will try my best to get this sorted.

Based on your description it looks like a hardware issue and you need to replace the keyboard.

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!