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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Legacy Synaptics Driver

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10-21-2024 02:45 AM
Hello, I'm looking for a more recent driver from Synaptics other than the OEM 2012 one and a higher version than the Windows update one which is "19.0.12.98".
Synaptics PS/2 Port TouchPad
ACPI\VEN_SYN&DEV_1E3F
ACPI\SYN1E3F
*SYN1E3F
Hope this helps.
10-23-2024 11:49 AM
Hi @HalosisMist
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Driver Update Steps for Synaptics Touchpad:
Uninstall and Reinstall Drivers:
- Open Device Manager.
- Expand Mice and other pointing devices.
- Right-click on the Synaptics PS/2 Port TouchPad and select Uninstall device.
- After uninstalling, check for updates again in Windows Update. If no new drivers appear, you may need to wait for an updated release.
Check Windows Update: Ideally, your touchpad drivers should update automatically through Windows Update. Go to Settings > Update & Security > Windows Update and check for updates.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee