-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Lost HP webcam drivers

Create an account on the HP Community to personalize your profile and ask a question
06-19-2018 06:31 PM
I bought this baby on Amazon and am very happy with this beast!!
I experienced a lock-up and had to reinstall Win10.
Now I have little to none HP drivers.
HP webcam not working and system will not allow Logitech webcam to work either eventhough you can see it installed.
Thanks in advance for the help.
Solved! Go to Solution.
Accepted Solutions
06-20-2018 10:49 PM
Hello @Socialfunk,
Try this driver:
HP Universal Camera Driver
https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63913.exe
In the download folder, right-click the installer and select Troubleshoot compatibility. Then select the bottom option (Troubleshoot program) > The program worked in earlier version of Windows but won't install or run now > Windows 8.
Let it finish then install the driver.
Let me know how it goes.
Kind regards,
Eddy
Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!
I used to be an HP Expert. I no longer participate in this community.
06-20-2018 10:49 PM
Hello @Socialfunk,
Try this driver:
HP Universal Camera Driver
https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63913.exe
In the download folder, right-click the installer and select Troubleshoot compatibility. Then select the bottom option (Troubleshoot program) > The program worked in earlier version of Windows but won't install or run now > Windows 8.
Let it finish then install the driver.
Let me know how it goes.
Kind regards,
Eddy
Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!
I used to be an HP Expert. I no longer participate in this community.