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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎03-25-2019 01:28 AM

HP Recommended
Product: HP NOTEBOOL
Operating System: Microsoft Windows XP (64-bit)

MY DISPLAY IS SHOWING DARK VERTICAL LINES WITH HIGH BRIGHTNESS AND ITS ALL OVER THE LAPTOP,AND THE LAPTOP IS COMING OUT OF ITS COVER AND THE BATTERY IS DEAD COOLENT FAN IS ALSO NOT WORKING 

1 REPLY 1

‎03-26-2019 11:53 AM

HP Recommended

@AKHASH
Thank you for posting on the HP Support Community.

 

This sounds like a hardware related issue, In order to get it fixed, you need to ship the unit in for repair or you can consider upgrading to a new computer as its an obsolete operating system, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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